The place was tidy with a pleasant and very courteous staff. Marvellous location to the top of the alps on the cable car. - Easy access to a shopping area and a Christmas market.

Hotel Staff at the reception were not friendly. They were inmature to attend international guests. I think management should keep senior staff who can understand Guest needs & Their Problems . Breakfast was O.K.

Excellent location, you can have a kettle in your room.

Breakfast was poor, hotel needs cosmetic repairs.

The hotel has attentive staff at the reception desk. The restaurant offers a pleasant view from the dining room.3. The venue met every demand, and I would book here again.

Location, decor, comfort.

Weak wifi. No hair dryer.

Location.

No kettle, no fridge. Breakfast is boring.

Convenient location near a train station. Checking in and out were a breeze. Plus, they offer late check-out 👍🏼.

Quiet hotel with clean facilities and accommodating employees on reception desk. A huge variety of goodies for breakfast.

Hotel was within walking distance of the railway station and the historical quarter of town. Bedroom was quiet, comfortable and of a good size. The staff were helpful about sites to see and places to eat.

The staff at this cozy hotel were very friendly, and the breakfast had a great selection including croissants, bread, cereal, fruit.

Construction activity outside of the hotel was a real drawback. We were not impressed by the diesel engine at 6am.

Neat and ideal hotel!

budget and neat rooms with a good shower as well as mountains behind, and exceptionally nice personnel. enjoyable and absolutely superb breakfast option with view over the main street and enough options to choose from, as example.

The hotel is in a very central location, right next to the train and bus stations and in the heart of the city. The staff were friendly and helpful.- The breakfast provided a wide variety of delicious food options.

The internet is expensive and low quality

The staff was friendly, and beds and bathroom were very clean. The hotel had a good location especially for those arriving by train. It's close to the train station and within comfortable walking distance of the old part of town. It's also one of the few hotels that provides sufficient toilet paper! The room was large and spacious.

The decor is dated and doesn't complement the historic significance of the hotel, which is a real shame as it has a lot of potential. The bathroom is a little too compact and modular (literally) for our taste. The carpets were stained although everything was very clean. The breakfast room has a smoking and non-smoking section, which are not clearly labelled and we accidently ended up subjecting ourself to cigarette smoke at breakfast. Our major frustration, however, was that the hotel advertised itself as having wifi but then informed us that it was "broken" and that we could use the internet kiosk in the foyer for 1 Euro per 10 minutes. This turned out to be as cumbersome as using as an oxwagon on a ski-run and clearly a money-making ploy. Very disappointing especially since other hotels offer it for free or for a very small fee. Not acceptable at all in today's day and age. It would only recommend it for its cleanliness and location.